Jessica is the head of LX Research and Professional Development at the Hub for Innovation in Learning and Technology at Michigan State University. She leads projects that help faculty, staff, and academic programs strategically and effectively integrate technology into their teaching and research through community-building, consultations, demonstrations, workshops, and hands-on development.
Jessica holds a BA in Journalism, an MA in Education, and a Ph.D. in Higher, Adult, and Lifelong Education, all from Michigan State University. She has worked in digital spaces since 1998, spanning the private and academic sectors. She has led nationally- recognized networking, professional development, design and facilitation projects, and is deeply involved in her local community. Project management rhetoric makes her giddy, and learning new things is her favorite. Her scholarly interests include community-engaged experience research, strategic assessment practices, shifting literacies in the digital-social age, and how UX and service design methods have the potential to transform the student experience in higher education and beyond.
She lives in Lansing, Michigan with her pretty amazing partner Ryan and two rescue dogs. She has spent more perfectly good hours playing Fallout 4 than she’s comfortable admitting in polite company. But she admits it anyway because she believes in doing what you love and loving what you do. Video games aside, she loves thinking, reading, volunteering, gardening, uke-ing and travel.