Hello.

When she’s not wrangling (or being wrangled by) her two rescue dogs, Jessica is the Learning Design Manager for MSU IT and the MSU Hub for Innovation in Learning and Technology at Michigan State University. She leads a team that helps faculty, staff, and academic programs effectively integrate technology into their teaching and research through consultations, demonstrations, workshops, and hands-on development. She has worked in information technology since 1998, spanning the private and academic sectors. Project management rhetoric makes her giddy, and learning new things is her favorite.

Jessica lives in Lansing with her pretty amazing partner Ryan and has spent more perfectly good hours playing Fallout 4 than she’s comfortable admitting in polite company. But she admits it anyway because she believes in doing what you love and loving what you do. Video games aside, she loves thinking, reading, volunteering, longboarding, uke-ing and travel.

Her educational interests include assessment practices, shifting literacies in the digital age, and how UX and service design methods have the potential to transform the student experience in higher education. She tweets at @JLKnott and you can find work examples and connection information at http://www.jessknott.com.