CV

Jessica L. Knott

Michigan State University
Information Technology – Academic Technology
Hub for Innovation in Learning and Technology
JLKnott@msu.edu

EDUCATION

Ph.D. Higher Adult and Lifelong Education, May 2015
Michigan State University, East Lansing, MI
Dissertation: Online Teaching and Faculty Learning: The Role of Hypermedia in Online Course Design

M.A. Education, December, 2008
Michigan State University, East Lansing, MI

B.A. Journalism, May, 2001
Michigan State University, East Lansing, MI
Specialization: Public Relations

SELECTED TEACHING EXPERIENCE

Intro to LX Design Methods I: Personas         
Online Learning Consortium
Part I of a workshop series for the OLC Institute, focused on teaching faculty and practitioners how to create and use personas to develop and iterate their online courses or online course support.

Online Teaching Certificate – Foundations       
Online Learning Consortium
10 week foundation course that is the first step in achieving the Online Teaching Certificate for faculty and practitioners learning to teach or support online courses.

EAD 315: Student Leadership Training          
Michigan State University
Three credit, pass/no pass course covering leadership theories and skills, self-awareness, and technique consistent with the principles and demands of a global, multi-cultural society.

RELATED PROFESSIONAL EXPERIENCE

Learning Design Manager, June, 2015-Present
Michigan State University Information Technology, MSU Hub for Innovation in Learning and Technology
Work with campus leadership to manage a 12 person instructional design team across four university departments. Coach, mentor, and develop instructional designers to meet a variety of campus needs in the realm of teaching with technology and technology support. Envision, create, and manage strategic campus initatives surrounding faculty support and the enhancement of the MSU student experience.

Applied Researcher, October, 2014 – June, 2015
Michigan State University Information Technology
Gathered and analyzed business and system metrics and user data, intended to inform decision making in regard to information technology, technology and teaching support, technology purchases, and campus technology initiatives. User experience research, analysis and reporting. System and teaching efficacy research, analysis, and reporting. Sharing findings at campus, national, and global conferences and publications.

Instructional Designer, November, 2012- October, 2014
Michigan State University Information Technology
Supported faculty from diverse disciplines and subject matter in learning, adopting, and adapting effective instructional strategies and technological tools to develop learning experiences to enhance their teaching and research.

Instructional Designer, June, 2010 – November, 2012
TechSmith Corporation
Worked with a cross-departmental team of designers, programmers, and user experience professionals to create accessible, clear learning materials for the TechSmith product portfolio, including Camtasia Studio, Camtasia Relay, and SnagIt. Helped to plan and execute three internal professional development workshops, and traveled to academic conferences to demonstrate effective use of TechSmith products in teaching. Conducted user experience research to inform training development decisions based on product need.

Instructional Designer, April, 2007 – June, 2010
Michigan State University
Supported faculty from diverse disciplines and subject matter in learning, adopting, and adapting effective instructional strategies and technological tools to develop learning experiences to enhance their teaching and research.

Programmer Analyst, February, 2005 – April, 2007
Michigan State University
Supported, helped to run, and provided third-level support for several key campus academic systems, including ANGEL and Adobe Connect. Created documentation for system use, and engaged with the larger technical community of practice to provide innovation and creative learning experiences for the MSU campus community.

Programmer Analyst, October, 1999 – February, 2005
Michigan State University
Assistant helpdesk manager, supervising students and providing second level support to ACNS Helpdesk customers.

PUBLICATIONS AND SELECTED PRESENTATIONS

Invited Presentations:

A Path to LX Design: Building a Culture to Encourage Intersectionality. J. Knott. LX Conference (virtual). (2017)

Keynote: #3Wedu: Women Who Wine in Education. University of Nebraska Leadership Conference. N. Barajas-Murphy, T. Joosten, J. Knott, L. Pasquini, P. Prusko (2016)

LX Design: Because Learning Design Requires UX. SXSWedu. J. Seitzinger, J. Knott, P. Denman, M. Travin. (2016)

Technology Test Kitchen Master Chef. Online Learning Consortium (formerly Sloan-C) Accelerate Conference. (2016)

Keynote:  She Used UX Methods in Her Course Design and What Happened Next Will Amaze You. # iMoot15. J. Knott & J. Seitzinger (2015)

Quality Assurance. BlendKit 2015. J. Knott, D. Barth. (2015)

Technology Test Kitchen Master Chef. Online Learning Consortium (formerly Sloan-C) Blended Conference. (2015)

Best Practices for Communication in Online Courses. J. Knott. Loyola Marymount Los Angeles professional development workshop. (2015)

Technology Test Kitchen Master Chef. Online Learning Consortium (formerly Sloan-C) Emerging Technologies Conference. (2015)

Technology Test Kitchen Master Chef. Sloan-C Blended Conference. (2014)

Technology Test Kitchen Master Chef. Sloan-C Emerging Technologies Conference. (2014)

Technology Test Kitchen Master Chef. Online Learning Consortium (formerly Sloan-C) Annual Conference. (2014)

Visualizing your blended course design. J. Knott. Sloan-C Blended Conference. (2013)

Selected Presentations:

Agile as Amplification: A Process for Campus-Wide Collaboration and Transparency – An Update. J. Knott, R. Yang, B. Lauren. WCET Annual Conference. (2017)

The Connected Cohort: Redefining Mentorship and Professional Development with Innovative Cross-Institutional Collaborations. A. Gunder, J.Knott, B. Scragg. Online Learning Consortium Innovate Conference. (2017)

Behind the Badge: Creating robust co-curricular competency tracking programs. S. Schopieray, J. Knott. Online Learning Consortium Innovate Conference. (2017)

Leveraging Narrative in Online Course Design: Storytelling, Ethnography, and the Hero’s Journey. A. Gunder, C. Russell, J. Knott. Online Learning Consortium Innovate Conference. (2017)

The #3Wedu Conversation: Challenging Barriers for Women Who Innovate. N. Barajas-Murphy, T. Joosten, J. Knott, L. Pasquini, P. Prusko. Online Learning Consortium Innovate Conference. (2017)

Agile as Amplification: A Process for Campus-Wide Collaboration and Transparency. J. Knott, R. Yang. Online Learning Consortium Innovate Conference. (2017)

Reframing Faculty Development as a Makerspace: The Technology Test Kitchen at Your Institution. J. Knott, F. Tomsic, C. Shah-Nelson, A. Musgrove, D. Goodrich, P. Banner. Online Learning Consortium Accelerate Conference. (2016)

The #3Wedu Conversation: Creating a Culture to Embrace Women in Leadership. N. Barajas-Murphy, T. Joosten, J. Knott, L. Pasquini, P. Prusko. Online Learning Consortium Accelerate Conference. (2016)

Leveraging Course-Level Data to Support Teaching and Learning. S. Schopieray, J. Knott. Educause. (2016)

The #3Wedu Conversation: Re-defining Higher Education to Support Women. N. Barajas-Murphy, T. Joosten, J. Knott, L. Pasquini, P. Prusko. WCET Annual Conference. (2016)

The #3Wedu Conversation: Re-defining Higher Education to Support Women. N. Barajas-Murphy, T. Joosten, J. Knott, L. Pasquini, P. Prusko. Online Learning Consortium Accelerate Conference. (2016)

Innovation Station: A Lively Conversation On Fostering Pedagogical Breakthroughs. A. Gunder, J. Knott, W. Kilgore, P. Prusko, K. Eschleman. Online Learning Consortium Innovate Conference. (2016)

Women Who Innovate In Higher Ed: Challenges & Strategies. A. Gunder, J. Knott, W. Kilgore, P. Prusko, K. Eschleman. Online Learning Consortium Innovate Conference. (2016)

More than just a follower: How is academia being influenced by online communities of practice and networked scholarship? R. Hogue, J. Knott, L. Pasquini, S. Singh, B. Stewart. Social Media and Society International Conference. (2015)

The Snowball Effect: Harnessing the Passion of Innovators and Adopters in Campus Technology Initiatives. J. Knott, N. Evans, M. Zakhem. Sloan-C 7th Annual Symposium on Emerging Technologies in Education. (2014)

Enhancing the Online Journey: Effective Strategies for Student Engagement. C. McGreal, J. Knott. Sloan-C International Conference in Online Learning. (2012)

Publications:

Musgrove, A. T., Gunder, A., Knott, J. L., Tomsic, F., Banner, P., Melton, R., Shah-Nelson, C. (2018). Technology-Enhanced Exploratory Installations to Support Constructivist Professional Development: The Technology Test Kitchen. In Handbook of Research on Human Development in the Digital Age (pp. 1-32). IGI Global.

Knott, J. L. (2015). Online teaching and faculty learning: The role of hypermedia in online course design.

Seitzinger, J. & Knott, J.L. (2015) 8 Ways UX design will improve your course design in the LMS. #iMoot15. Virtual. Keynote address.

Thomas, S. Knott, J.L., Libarkin, J. (2015). The Foundations of Science MOOC: one institution’s approach to building community and free-choice learning resources. In B. H. Corbeil, J.H. Corbeil, M.E. Khan (Ed.), The MOOC Case Book: case studies in MOOC design, development, and implementation. New York: Linus Books.

Banyas, P. L., Gustafson, T. M., & Knott, J. L. (2011). Graduate Student Motivations to Learn Online. In The International Conference on E-Learning in the Workplace (pp. 1–8) . New York, New York, USA. Retrieved from http://www.icelw.org/program/ICELW 2011 Proceedings/Papers/Banyas_Gustafson_Knott.pdf

Little, J., Page, C., Betts, K., Boone, S., Faverty, P., Joosten, T.,  Knott, J.L. (2009). Charting the Course and Tapping the Community: The EDUCAUSE Top Teaching and Learning Challenges 2009. Educause Review.

Nelson, O., Waldron, C., Marsh, T. L., Knott, J. L., Quick, J. M., Lounds, N. T., … & Garrity, G. M. (2009, March). An Online, Open Access, Student-Authored and Peer-Reviewed eJournal in Biotechnology. In International PKP Scholarly Publishing Conference 2009.

AWARDS AND HONORS

  • Online Learning Consortium Effective Practice Award – Technology Test Kitchen
  • AT&T Awards in Instructional Technology, UP 488 with Dr. Eva Kassens-Noor, Michigan State University, 2014
  • Casmer F. Heilman Endowed Scholarship, Michigan State University, 2012
  • AT&T Awards in Instructional Technology, ZOL/PLB 355 with Dr. Stephen Thomas, Michigan State University, 2011
  • AT&T Awards in Instructional Technology, ISS 318 (blended) with Dr. Cathleen McGreal, Michigan State University, 2010
  • AT&T Awards in Instructional Technology, ISS 318 (online) with Dr. Cathleen McGreal, Michigan State University, 2010
  • Ten Over the Next Ten award, Lansing Regional Chamber of Commerce, 2010
  • AT&T Awards in Instructional Technology, ISB 202 with Dr. Stephen Thomas, Michigan State University, 2009

SERVICE

General

  • #3Wedu: Women Who Wine in Education podcast
  • Conference Co-Chair, 2018 Online Learning Consortium Innovate Conference, Nashville, TN
  • Expert panelist, New Media Consortium Horizon Report (2018)
  • Coordinating Editor, Educational Technology and Change (ETC) Journal, 2007 – present
  • Editor, Hybrid Pedagogy Journal, 2015 – present
  • Engagement Chair, 2017 Online Learning Consortium Innovate Conference, New Orleans, LA
  • Engagement Liaison, 2016 Online Learning Consortium Innovate Conference (inaugural), New Orleans, LA
  • Subject matter expert, Educause Center for Analysis and Research Students and Technology Research Study
  • Steering committee, 2015 Online Learning Consortium Accelerate Conference
  • Steering committee, 2015 Online Learning Consortium Emerging Technologies Conference
  • Steering committee, 2015 Online Learning Consortium Blended Conference
  • Steering committee, 2014 Online Learning Consortium Accelerate Conference
  • Steering committee, 2014 Online Learning Consortium Emerging Technologies Conference
  • Steering committee, 2014 Online Learning Consortium Blended Conference
  • Co-Creator, TEDxLansingED 2014
  • Co-Creator, TEDxLansing 2010, 2011, 2012
  • Co-Facilitator: Michigan Girl Geek Meet-ups (2010 – 2016)

Michigan State University

  • Facilitator: Instructional Design Network, 2017
  • MSU Mentors program, 2017 – 2017
  • Spartans Helping Spartans webcast, 2014
  • Facilitator: Breakfast Series: Conversations in Online Pedagogy (2007-2010)

PROFESSIONAL MEMBERSHIPS

  • Online Learning Consortium
  • MI UXPA

ADDITIONAL SKILLS

  • Project management
  • Process documentation
  • Volunteer coordination
  • User experience research
  • Design-based research